FAQs

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Find answers to common questions below

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Contact Form

Response Time: 24-48 hours

Notice: We are not an escort agency. Our service provides online marketing and advertising and has no connection or liability with any individuals or services mentioned here.
We only sell advertisement space and are not involved in escorting or prostitution businesses.
We take no responsibility for the content or actions of third-party websites or individuals accessible through links, emails, or phone contacts on this portal.

ACCOUNT QUESTIONS

How do I create an account?

Click "Sign Up" at the top right, fill in your details, and verify your email address to complete registration.
I forgot my password. How can I reset it?

Click "Forgot Password" on the login page and follow the instructions sent to your registered email address.
How do I change my account information?

Go to "Account Settings" after logging in to update your personal details, email, or password.
Why was my account suspended?

Accounts may be suspended for violating our terms of service. Contact support for specific details about your account.

PAYMENT QUESTIONS

What payment methods do you accept?

We accept major credit cards, PayPal, and select cryptocurrency options.
Is my payment information secure?

Yes, we use industry-standard encryption and never store your full payment details on our servers.
Can I get a refund?

Refund policies vary by service. Please review our refund policy or contact support for specific inquiries.
Why was my payment declined?

This could be due to insufficient funds, bank restrictions, or incorrect payment details. Contact your bank or try another payment method.

PROFILE & CONTENT QUESTIONS

How do I create or edit my profile?

After logging in, go to "My Profile" to create or edit your profile information, photos, and description.
What content is not allowed?

We prohibit illegal content, explicit sexual material, and any content violating our terms of service.
How long does profile approval take?

Typically within 24 hours, but may take longer during high volume periods.
Can I feature my profile?

Yes, featured listings are available through our premium membership options.

NEED MORE HELP?

Our dedicated support team is available to assist you:

Email: support@escortalley.com
Contact Form: www.escortalley.com/contact-us
Response Time: 24-48 hours (excluding weekends)